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Simon Dickson's gov-tech blog, active 2005-14. Because permalinks.

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  • 26 Apr 2006
    Uncategorised

    BBC plans: 'oh dear, oh dear'

    Everyone’s getting very excited about Ashley Highfield‘s latest pronouncement about turning the BBC website into Myspace – ‘We are looking to a world where you could share BBC programmes, your own thoughts, your own blogs and your own home videos. It allows you to create your own space and to build bbc.co.uk around you.’

    Well, everyone except Euan Semple, who – up until a few weeks ago – would have been the BBC’s guru on web-based community-building. ‘I am struggling with how to respond,’ he writes in his post on the subject… but the title rather betrays his true feelings.

  • 26 Apr 2006
    Uncategorised

    Eating your own dogfood

    Robert Scoble’s moonshot thesis has attracted a lot of attention. In it, Microsoft’s most famous blogger talks about ‘the angst that surrounds Microsoft’. Among his five ideas to revitalise the company: ‘buy every employee a top-of-the-line Dell machine with dual monitors running Windows Vista. And do it now.’ There’s some sense in this; how can your own people evangelise your products (at their reputed best) when they don’t get to use them for themselves?

    (Microsoft has its own language. They talk about ‘eating your own dogfood’ – which is the perfectly laudable principle of using your own products before forcing them on other people. It works fine inside the company – but not outside. There’s simply no context in which dogfood can be made to sound appetising.)

    Then you see something like this: statistics which suggest that 90% of search traffic coming out of Microsoft’s headquarters is to Google. (Certainly that would tally with my experience of Microsoft’s UK HQ.) So, taking Robert’s logic one step further… it’s time for Microsoft to block access to Google from its internal network. Force people to use MSN Search, or Live.com, or Windows Live Search, or whatever it’s called these days. And if they don’t like it, well, they’re in the right place to offer some very direct (and literally in-your-face) feedback. 😉

  • 26 Apr 2006
    Uncategorised

    Octoshape – P2P video streaming

    Ireland's ice hockey team is currently competing in the world championships. The international game is separated into graded groups, and Ireland are in the basement batch with the likes of Luxembourg, Iceland and Turkey. Understandably since there isn't actually an ice rink in (the Republic of) Ireland.

    The games, taking place in Reykjavik, are being broadcast live in video, using a technology I hadn't come across before. Octoshape is a plugin for Windows Media Player (and others), which brings peer-to-peer distribution to media streaming. And the results are impressive – as long as your machine can handle the memory impact (up to 40MB in my experience).

    As the Danish company claims, it stands to make video streaming affordable for small-scale broadcasters and producers… like, in this case, 'minority' sports. Forget all the coverage of Ashley Highfield's latest 'BBC 2.0' vision statement: this is where the real cutting edge lies.

    Things aren't looking good for the Irish, having lost 6-0 to the (previously) bottom-ranked Armenia – come on you boys in green! You can see their remaining games, or test out the technology, from this IIHA page or Octoshape's site. The tournament continues until Saturday.

  • 18 Apr 2006
    e-government, Uncategorised

    E-government's killer app

    Further confirmation today that the biggest thing in e-government is actually job hunting. Consistently, the #1 ranked website in UK e-government – and by some considerable distance, as I understand it – is DWP's Job Centre Plus.

    But I've also discovered that the #1 website from Northern Ireland's public sector is its equivalent site, Job Centre Online. And if figures from Alexa can be taken at face value – and typically, of course, they can't – it also leaves the (local) competition for dead. By my initial reckoning (i.e. guesswork), I'd put it at about #65 in UK-wide terms; I'm hoping to get confirmation of this shortly.

    I'm not sure how widely known this is. I was told today that Hitwise, usually the main source for this sort of ranking information, had classified jobcentreonline.com as a US-based private sector site. I guess that's the risk you take with a dot-com domain.

  • 18 Apr 2006
    Uncategorised

    Reading in an F-shape

    Jakob Nielsen's latest Alertbox suggests that people read web pages in a shape resembling a letter F: one horizontal line across the top, a second horizontal line lower down, then a vertical scan up (or down) the left edge.

    Two of Jakob's three conclusions are just your basic 'inverted pyramid' thinking: 'Users won't read your text thoroughly' and 'The first two paragraphs must state the most important information'. But the third is new and a bit more challenging: that you need to put the important keywords at the start of subheading, paragraphs and bullet points.

  • 18 Apr 2006
    Uncategorised

    Death of the monopoly

    ClickZ: After searchers type in a brand-name query on a search engine, only 85 percent end up at that brand’s Web site, while the rest are diverted to competitor’s sites, comparison shopping engines and affiliates.

    Which means that one in seven, despite knowing exactly who and what they want, end up going somewhere else to get it.

    Yes, the web opens up all sorts of new markets to you. But equally, and this is a point I often make in presentations to government audiences in particular – it opens up your market to other people. Even if your business, like government, hasn’t been subject to ‘competition’ before.

  • 15 Apr 2006
    Uncategorised

    Joga: not as bonito as it could be

    Finally got access to Joga.com, the soccer-based social site from Nike and Google… and I'm really quite disappointed. The login process is tortuous, with no obvious purpose. Does it want to know about me as a football player, or as a fan? Seems to be a bit of both. Once you finally get through the lengthy forms, you're left with a disappointingly empty 'homepage'. I expected there to be a library of photos and videos for me to start pinning to my page… but if they're in there, it isn't obvious. And when I try to upload some JPGs of my own, I'm told they are corrupt (eh?).

    This should be a brilliant community site. A space on the web for you to customise with photos and videos of your favourite players and teams. A grafitti wall on which to scrawl your thoughts on the sport. A chance to engage in a bit of good-natured banter with fellow fans, and your team's local rivals. But, certainly at first glance, it isn't really any of these. And I really don't feel inclined to work at it, to make it better for myself or anyone else. A missed opportunity, frankly.

  • 15 Apr 2006
    Uncategorised

    Working with Typepad

    Of course, the snag with listing all my latest del.icio.us bookmarks publicly is that it reveals what I'm up to on a daily basis. Yes, I confess, I'm doing some experimentation work with blogging engine Typepad. But not strictly in connection with a 'blog'.

    I've mentioned here before that I'm a big fan of using blogging engines as Content Management Systems. For minimal cost – in this case, less than £70 for a year's service – you can be up and running in next-to-no time, with a website offering WYSIWYG authoring, reasonable workflow, good search, automatic RSS feeds, subject categorisation, basic traffic stats – plus blogging bits like comments and trackbacks if you want them.

    Perhaps most importantly, there's a great choice of authoring tools. In the past I've been a big fan of w.bloggar, which works well with Typepad – although for my own purposes, I'm currently favouring the Deepest Sender extension for Firefox, which may not. Plus of course, for the seriously tech-challenged, there's always the option of posting via email… just send an email to a given address, and it'll get posted automatically to the blog. Brilliant.

    The Typepad experience has been a bit frustrating, but ultimately fruitful. Setting up a blog with their default designs is (predictably) a doddle. But my plan was always to build completely customised templates, integrating with the host site's design. They have a selection of pre-coded 'modules' (ie. includes) which are supposed to help, but I just found they got in the way. The help documentation isn't especially well organised, either. But having (eventually) found the right pages in the knowledge base, it's been fairly easy to produce the templates… and I'm very pleased with the results. I hope to get them live shortly.

  • 12 Apr 2006
    Uncategorised

    Restless web veterans

    I’ve been in this business for a dozen years now. I’ve never lost my passion for it, but you know, for a couple of years there, it wasn’t especially exciting. IE had won the browser war, and wasn’t going anywhere. Google was just a search engine. Nobody had broadband. The iPod and iTunes were but a pipe dream.

    Suddenly, we’ve got the whole web 2.0 thing going on. I get a real buzz using the new web-based services, things like Ruby On Rails, Flickr, 30boxes or Meebo. It’s a reminder of the pioneering spirit which built the industry in the first place. One person with an idea, and a smattering of tech knowledge, can produce something in weeks which can change the future. We’re seeing it on an almost daily basis… just look at the Techcrunch blog, for plenty of examples.

    Which may explain why I’m feeling very restless in a corporate environment just now. The Web 2.0 phenomenon proves it is still possible to produce great results in minimal time with minimal resources. But what about the corporate environments? I wouldn’t ever have believed that increasing the resources would actually increase the time required. But I believe it now. I achieved much more in the first four years of my career than in the last eight… and that really hurts.

    I know I’m not the only one thinking like this. I know too many (exceptionally) good people with similar experience in the industry, all showing signs of restlessness. We were drawn to this business by the sheer pace of progress; and now we find ourselves in comfortable corporate jobs, where timescales are measured in years not weeks, growing increasingly frustrated and angry. Guys… we know we can do better than this.

  • 12 Apr 2006
    Uncategorised

    The zen of wiping your hard disk

    If things seem a little quiet round here, there's a very good reason for it. After several years of loyal service, it looks like my hard disk is about to give up. Blue screens of death are becoming a daily occurence (and often more than once). I've already done one complete Windows re-install… and whilst that has its benefits, giving an immediate performance improvement, it hasn't solved the problems. So my priority just now is keeping the machine going.

    It's been quite an interesting experience, actually. Faced with a clean XP installation, what are the programs I simply had to reinstall immediately? The list, if you're interested:

    • AVG antivirus and Kerio personal firewall (naturally)
    • Microsoft's free SyncToy, to keep the backups ticking over
    • Firefox (with all personal settings and extensions restored from a copy of the portable version – an unexpected benefit!)
    • Outlook and ActiveSync (restoring all my calendar and contacts from PDA!)
    • Skype
    • Winamp
    • Desktop Sidebar (I can't live without it, apparently)
    • OpenOffice.org
    • Photoshop Elements (which I thought for a nasty minute I'd lost entirely)
    • Picajet

    Plus, of course, all the usual drivers etc. I'm still coming across other things I suddenly remember I need; but that's the list for now.

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