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Simon Dickson's gov-tech blog, active 2005-14. Because permalinks.

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  • 11 Jan 2008
    e-government

    Act On CO2 a success: Hitwise

    Fascinating data from Hitwise’s Robin Goad on the apparent success of the recent Act On CO2 campaign. Not only has it pushed up the number of search queries (and one assumes, traffic to the site); but it’s a very pleasant surprise to see two of the top 5 destinations for searches on ‘CO2’ are government sites. A third is Wikipedia, which is almost a given these days. The other two are US-based.

    Update: caught the TV advert earlier today… and I see they’ve reverted back to the ‘search for Act On CO2‘ tagline, as opposed to quoting the Directgov URL. Well, I guess that would explain why searches for that particular phrase are up – I doubt many search terms have a TV campaign dedicated to them. Plus, I guess it means they were happy that the ‘no URL’ approach worked last time.

    (Oh – and I was going to embed the advert in question for your viewing pleasure, but can’t find it anywhere on YouTube. This despite the fact there is an Act On CO2 user registered. No activity there post-Miliband, by the look of it. Are we far enough into this revolution to be shocked when you can’t find something on YouTube?)

  • 10 Jan 2008
    e-government

    UK schools told not to upgrade to Vista

    Becta, the technology-in-education agency chaired by former e-Envoy Andrew Pinder, put out a report earlier this week telling schools and colleges that the time was still not right to upgrade to either Windows Vista or Office 2007. If you’re extending an existing network, their recommendation is to stick with XP; I can sympathise. It took my Vista laptop nearly half an hour to shut down last night.

    If you’re using Office 2007, they say, you should continue saving stuff in the old .doc / .xls / .ppt formats. Plus – ‘pupils, teachers and parents should also be made aware of the wide range of free-to-use products currently available and on how to use and access them.’ Hear hear.

  • 9 Jan 2008
    e-government

    Whatever happened to Schoolsweb?

    Schoolsweb was/is going to be one of the biggest web projects in e-government, bringing together a number of education-centric websites into a single 50,000-page service, with personalisation and email alerting and all that. But as the Guardian noted a year ago today, it was in ‘a bit of a tangle’.

    ‘The £12m Schoolsweb is to be one of the first “eChannels” to be run on a government-wide web infrastructure… Schoolsweb was due to be launched at the end of 2005. However, the project team was told at the end of (2006) that “poor delivery quality of the first release of this infrastructure has led to significant delays, preventing work from starting on content migration”. The latest go-live date is September.’

    Well, September 2007 came and went; and the page at www.schoolsweb.gov.uk is still the placeholder which first appeared in 2006. Heroically though, I note that Fluent Interaction, the agency who designed (and to a large extent, specified) the Schoolsweb site are listing the (still unpublished) work in their company portfolio. Their caveat – ‘challenging build phase pending the full launch of the website shortly’ – is most diplomatic, although still in the present tense.

  • 9 Jan 2008
    Uncategorised

    Why aren't you using open source?

    Earlier this morning, a contact asked me to provide a list of reasons why I think a Whitehall department should adopt an open-source tool like WordPress. Then at lunchtime, James Higgs (ex Interesource) reflects on the headache caused by ownership of code in the event of company collapse:

    For the benefit of people negotiating with people to write you software and provide hosting, I strongly advise you to establish an escrow agreement whereby a copy of the latest source code and data is regularly deposited with a trusted third party in case the company goes bust.

    True enough; that’s certainly one approach. But as James points out, ‘open-sourcing’ the Interesource code in the first place would have avoided this: ‘not just because we could potentially harness the power of the community, but also because it would protect our existing clients and make us more attractive to new ones.’

    It’s funny. Not so long ago, the question was ‘why should I be using open source?’ Increasingly, I’m left wondering why anyone would use anything other than open source.

    James has some interesting thoughts on WordPress itself, incidentally. My own feeling (which won’t come as any surprise) is that I’ve been able to make WordPress do pretty much everything I’ve ever asked of it… everything from blogs to ‘proper CMS’. I absolutely agree with the principle of ‘do the simplest thing that could possibly work’: and increasingly, that’s WordPress, especially if you’re lucky enough to be starting from scratch.

  • 8 Jan 2008
    e-government

    Eight years later…

    I’m currently ploughing through some old content on behalf of a Whitehall client, dutifully migrating all the ‘public record’ stuff ahead of an imminent site relaunch (of which more next week). I just came across a press release from April 2000, which promised:

    A groundbreaking Government portal to be launched in July – the first of its kind. This will provide a single electronic point of entry to central and local Government which will be able to access all services. It will be capable of personalisation – with citizens able to match the home page to their own interests. It will also use push technology, so it can send reminders about changes in services or important dates. A future example could be, receiving a personal e-mail when your TV licence or car tax needs renewing.

    Er, whatever happened? (Two years earlier, I’d produced the groundbreaking Foreign Office website which included homepage personalisation and push technology, so yes – it was possible.)

  • 7 Jan 2008
    Uncategorised

    Demise of Interesource

    Commendable transparency from Shane at the Telegraph, regarding the collapse of their technology partner Interesource. I must admit, I’d completely missed news of their demise (as apparently had Shane… and Wikipedia, still referring to them in the present tense.) They seemed to be carving out a decent niche in the news/politics field, with the Telegraph work and the Conservatives’ Stand Up Speak Up site. I also know they were talking seriously to one other Major Media Brand (but that the figures they were quoting were rather, er, high).

    There isn’t much detail about how it all went wrong: no hint from the archived content on the Interesource staff blogs, and the little detail offered by those suddenly jobless doesn’t sound pretty. Meanwhile, the Telegraph guys are working on something with ex-Interesourcer James Higgs’s new operation.

    I guess this all explains why the Mirror is now using Movable Type for its Kevin Maguire blog, having used Interesource’s irPublish platform until recently – by my reckoning, until the week before Christmas. The Maguire header still contains an entry for blogs.mirror.co.uk – which gives Page Not Found. But we’ve still got doggysnaps, I suppose.

  • 7 Jan 2008
    e-government

    Recruitment advertising won't die

    Interesting to note the Scottish media’s concern at the prospect of a launch of a jobs portal by the Scottish Executive Government ‘which poses a threat to the advertising businesses of every newspaper in the country’. Of course, we’ve had a centralised jobs portal in the form of the Civil Service Recruitment Gateway for several years, and I’m pretty sure the Guardian is still going. And despite the rosy picture painted by the official best practice guide, now in its second edition, I find it slightly galling to see CSRG advising people to ‘take advantage of developing technologies’. A few years ago now, I tried (and failed) to persuade them to adopt RSS. A single central publishing solution, with the ability to syndicate vacancies back to source departments’ corporate sites in a standardised XML format, would have been a killer app. I thought I had them sold on it several years ago; it never happened. (Thanks to Martin for the tip.)

  • 4 Jan 2008
    Uncategorised

    Google's fantastic charts API

    The launch of Google’s new Charts API last month didn’t make many ripples, or then again, maybe I was too busy to notice. But I’ve just used it in anger for the first time, and it’s fantastic.

    The ability to create graphics dynamically, by passing values in a URL query string, isn’t anything new. But as ever, Google goes far beyond the call of duty. You can have line graphs, bar charts, pie charts, Venn diagrams and scatter plots. You can configure the size, the axes, the labels, the data markers and the colours (including backgrounds, fill areas and even gradient effects)… and include it in your page as easily as any other image. Just glance down through the examples on the API documentation page, and see how much it can do.

    Once again, this is the kind of tool I just wish I’d had access to five years ago. I can’t tell you the agony I went through whilst at National Statistics, trying to get the IT department to buy or code me something like this.

    The only catches are a limit of 50,000 queries per user (?) per day, and the rather arcane method for calculating and communicating the data values. This is just crying out for a simple web-based form to produce the necessary query string.

    You want examples? Sure. Here’s last night’s Iowa Caucus results:

    I’ve also added a pie chart to the blog’s sidebar, showing how many people have got round to switching from my old RSS feed to my new Feedburner feed. 🙂

  • 3 Jan 2008
    Uncategorised

    Calling all subscribers to my RSS feed

    If you’re a subscriber to my RSS feed, I need you to change your settings. Keep reading.

    At some point this evening, this blog will record its 50,000th page view as registered by WordPress.com’s built-in stats system. It’s taken me precisely two years and ten days to reach that milestone: I wrote my first proper blog posts on 23 December 2005, making (as it turned out) some observations which still ring true. Just as well, really.

    Will the champagne cork be popping? Probably not – as it happens, we’ve got a bottle of Joseph Phelps Napa Valley red lined up for tonight. (But I digress.) The reality is, ‘total page views’ means absolutely nothing in a blog context. The figure which means much more to me is the number of RSS feed subscribers… round about 100, as best I can measure it, with 70% using Google Reader, and 20% Bloglines. And in all likelihood, since I’m quite happy to distribute my ‘full content’ feed, I bet those 100 hardcore readers rarely (if ever) contribute to the ‘page views’ total.

    So, having hit the magic/meaningless 50k mark, it’s time to do something I’ve been putting off for some time. WordPress.com has served me well, but with so much of my work these days centring around local WordPress installations, the only sensible thing to do is move away from wordpress.com, and blog properly on my puffbox.com company site.

    In preparation for this, can I ask all RSS feed subscribers to switch to my new Feedburner-based RSS feed, located at feeds.feedburner.com/simondickson. Then, when I make the jump over to the new puffbox.com, I’ll repoint Feedburner to the new feed URL, and you won’t miss a thing. I’ll still be blogging at wordpress.com for a couple of weeks, but the plan is to launch the new puffbox.com in time for Jeremy Gould’s UKGovWeb BarCamp at the end of the month.

  • 2 Jan 2008
    e-government

    WordPress powers Brazilian ministry

    Word reaches me that the Brazilian Ministry of Culture uses WordPress to power the vast majority of its website. At first glance, you’d never guess – but there’s a credit in the page footer, and a number of tell-tale URLs. Plus they’ve left the WordPress ‘generator’ credit in the RSS feed template. (That’s a handy hint if you’re ever curious to find out what server software people are running.)

    I could be wrong, but it looks like they’ve got a number of independent WordPress (ie not MU) installations ojn the same server: you’ve got the main site, then a group of separate blogs in a separate directory on the server. This gives them tons of flexibility: the corporate site can concentrate on being a pseudo-CMS, whilst the blogs get on with being, er, blogs. Check out the main site’s site map page, showing all the available RSS category feeds. Enough orange buttons for ya? And with the latest pages having (sequential) page IDs of 9550-odd, it’s clear they’ve put some serious effort into it.

    It’s a really nice example of WordPress in the civil service, which I’ll no doubt be showing people as proof that yes, it can be done. So… how long until we see a British Cabinet-level department powering its entire corporate website with WordPress? Between you and me, I’d say about a fortnight. (Ssssh.)

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