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Puffbox

Simon Dickson's gov-tech blog, active 2005-14. Because permalinks.

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  • 8 Feb 2010
    politics, technology
    markpack, nadinedorries, twitter

    Yes you can change your Twitter ID. Don't.

    A while back, Mark Pack wrote a couple of articles noting that if MPs were worried about breaking election campaign rules by running a Twitter account with the letters MP in it, they probably needn’t be. The authorities tended to be ‘sensibly flexible’; and besides, it was dead easy to change your Twitter account name. In the piece which appeared on LibDem Voice, I commented:

    But is there a risk that someone grabs your temporarily vacated username? I can’t see anything in the Twitter documentation to suggest there’s a ‘grace period’ between one person giving up a username, and someone else claiming it… as is often the case, say, with domain names.

    Funny I should ask. Last week, colourful Conservative MP Nadine Dorries changed her Twitter name to ‘Nadine4MP’, apparently following Tom Harris’s lead. But somebody swiftly jumped in, and bagged the newly vacated NadineDorriesMP identity. Tim Ireland at Bloggerheads.com insists it wasn’t him, and has done some further digging into who it might have been. The account is currently reporting ‘that page doesn’t exist’. Accusations and conspiracy theories are flying.

    Yes, if you leave your main MP-labelled account dormant for a few weeks and switch to a new non-MP-labelled account, you’ll lose a good few followers. But to be honest, if they don’t follow you to your new location, they weren’t following you very closely, were they?

    Instead, where are we? No1 result from a Google search for ‘nadine dorries twitter’, and in the top 10 for plain ‘nadine dorries’, is the vacated, possibly hijacked, currently defunct @NadineDorriesMP account page. And this on the evening when said Ms Dorries is getting primetime terrestrial TV exposure for an hour.

    You have been warned. Again. 🙂

    that page doesn’t exist

  • 8 Feb 2010
    technology

    Berners-Lee, Bin Laden and business logic

    Watching BBC2’s The Virtual Revolution at the weekend, I found myself drawing an unexpected and slightly uncomfortable parallel.

    Entitled Enemy Of The State?, this week’s installment looked at social networks and political activism – touching, as you’d expect, on Twitter during the Iranian election, the great firewall of China, Islamic fundamentalism and the Estonian cyber-attack. All implications of the decentralised network, it gently argued:

    Al Qaeda, like the internet, has no centre. It’s a dispersed group of loosely associated people.

    Those few seconds of prime-time Saturday evening telly seemed to be laying down a challenge. If you asked people name the biggest influences on modern life over the last decade, the internet and Al Qaeda would be right up there. Both hugely successful, despite the lack of formalised structure. So why am I getting hung up on the supposed need to build a bigger company, and become a ‘proper’ business?

    There are, of course, entrepreneurial opportunities in this field, for those motivated, resourced and skilled enough to exploit them: to build large corporate structures, and extract money from fellow large corporates. As I’ve blogged here previously, I know I probably should be looking at these. But the truth is, I don’t feel a compelling need to do so.

    I’m left wondering whether the lesson of the decade of Bin Laden and Berners-Lee is that loose affiliation isn’t just as good as formalised corporate structure; but is actually better. Anyone?

  • 5 Feb 2010
    e-government, politics

    Payment on results

    WeAreSocial’s Robin Grant tagged me (and various others) on Twitter, asking for opinions on Conservative proposals from Tory shadow chancellor George Osborne:

    A Conservative government will require all public bodies that want to launch marketing campaigns to state precisely what behaviour change the advertising is designed to bring about, and an element of the advertising agency fee will be made contingent on achieving the desired outcome.

    Like Robin post author Simon Collister, I can see good and bad in this. I’m inclined to agree with anything which makes government think much harder about its communications spending: the whole reason I started down the open source technology route with Puffbox was because I felt we were spending too much money, and receiving too little in return. I’m all for bad projects being held to account, and good projects to be held aloft as exemplars.

    But it’s going to be incredibly difficult to make such a rule make sense. Too many factors involved, too much hard cash at stake.

    If marketing operated in a vacuum, with no external factors – and, by the way, no client involvement / interference – then maybe you could compare the situation before with the situation after, and say that any difference was solely down to the quality of the campaign. But of course it doesn’t. And even if it did, you’d be assuming absolute trust in the measurement of the ‘before’ and ‘after’ – which would, in many cases, be government statistics. You can imagine the worries around conflicts of interest, potential and perceived. And where potentially large sums of money are at stake, lawyers gather.

    And what would happen if the target were exceeded, perhaps considerably? No reward? All stick, no carrot?

    Robin wonders if any such rules would be applied to websites and other social media. I’d draw a distinction between scenarios where you are doing the communicating on behalf of the client, and where you’re enabling the client to communicate themselves. Virtually everything Puffbox does is the latter: more’s the pity, sometimes. So the only metrics my output can be judged on are the deliverables: did we do what we said we’d do, in the agreed time and for a reasonable budget. And on those, I’ve got no worries whatsoever.

    Bottom line: I doubt this would change much for me, and others in similar situations. We’re only as good as our last job, as they say; and it would only bring the threat one step closer. Same threat though. And that’s fine.

  • 5 Feb 2010
    politics, technology
    captcha, conservatives

    Captcha yourself on

    There’s always a risk attached to using automated text-generating services. For example, this ‘captcha’ I was presented with by the Conservatives’ Blue Blog website:

    Not one to raise on the first trip to Camp David, perhaps.

  • 4 Feb 2010
    e-government
    commentariat, mod, wordpress

    Defence green paper on WordPress

    Delighted to note the Ministry of Defence’s decision to publish its new green paper in commentable form, using a restyled version of Steph‘s Commentariat theme for WordPress.

    The MoD have been doing some excellent, if a little underpublicised, work with blogging tools – Defence News and a blog from Afghanistan, both running on a Typepad account; and Blogger-based initiatives from Basra and Helmand; not to mention efforts around YouTube, Facebook and so on. But I think this is their first WordPress-based work.

    Looks to be sitting in ultra-cheap hosting space provided by Hampshire-based Justhost.com – £2.95 a month for unlimited disk space and bandwidth; although I think the server itself is in California.

    Depending on your definitions, I think that’s now a majority of central government departments – or certainly very close to it, anyway – who have run public-facing WordPress-based websites.

  • 3 Feb 2010
    e-government, technology
    france, opensource, thunderbird

    French military's open-source collaboration

    Now this is how open source is meant to work.

    In January 2007, the French defence ministry’s Direction Générale de l’Armement began work (in association with BT) on a project called Milimail, to enhance Firefox’s open-source cousin, the Thunderbird email client for military purposes. It’s now known as Trustedbird – and lists among its additional features:

    • Deletion receipts (MDN);
    • Delivery receipts (DSN);
    • Encryption/Signing with triple wrapping;
    • RFC 2634 Security Labels and Signed Receipts;
    • Address autocompletion with several LDAP directories;
    • CRL download from LDAP directories;
    • Manage Out of Office settings on a Sieve server

    …only some of which I even begin to understand. But apparently, the key enhancement is the fact that you can ‘know for sure when messages have been read, which is critical in a command-and-control organization’ – according to Mozilla executive David Ascher, quoted by Reuters. And that’s good enough for it to hook into NATO systems.

    What’s more, code from the French project found its way into Thunderbird’s v3 public release last December – making the product better for everybody.

    The recently revised UK government policy on open source seemed to focus solely on the procurement angle. But as Trustedbird demonstrates, there’s potential for the benefits of open source to go much, much wider.

    And if a particular open source product doesn’t quite meet your exacting specification, that shouldn’t mean you simply dismiss it. Ask not what open source can do for you, you might say; ask what you can do for open source.

  • 3 Feb 2010
    e-government, technology
    downingstreet, internetexplorer, petitions

    No10 e-petition on abandoning IE6

    I’ve happily signed the e-petition on the Downing Street website calling on the Prime Minister to ‘encourage government departments to upgrade away from Internet Explorer 6.’

    I’ve written on this subject before; and I know the huge headache it would be to alter in-house applications built for IE6 alone (although that’s another story altogether).

    I note the petitioner’s failure to mention the government-backed Get Safe Online initiative, which explicitly recommends upgrading. So when he says ‘(The French and German) governments have let their populations know that an upgrade will keep them safer online. We should follow them.’ – I know he’s wrong. And I’m not sure I buy his suggestion that ‘When the UK government does this, most of Europe will follow. That will create some pressure on the US to do so too.’

    But that’s all beside the point. If we can use this petition as some kind of leverage, I’m prepared to overlook its deficiencies. And with nearly 5,000 signatures in a couple of days, and front-page coverage from the BBC, we have a platform on which to build.

    The latest browser market share numbers show that finally, IE6 has been deposed as the world’s #1 browser. And in the last few days, Google has announced that its Apps will be phasing out IE6 support, becoming the latest big name to say enough is enough.

    It’s time to put IE6 out of our misery. Sign the petition.

  • 3 Feb 2010
    e-government, politics
    datagovuk, freedata

    Don't go comparing

    There’s a bit of a spat at the moment over Conservative (mis)use of crime stats to suggest a doubling or trebling of violent crime. The BBC’s Mark Easton has an excellent summary of the situation, which ultimately boils down to a change in how the numbers were put together:

    Before 2002 the decision as to whether an incident was a violent crime had been taken by police. After 2002, officers were obliged to record all incidents as violent crimes if the alleged victim said that is what it was. The aim was to stop police fiddling the figures and to get a better picture of violence. The obvious consequence was to send the raw numbers shooting up.

    Statisticians therefore warn that ‘figures before and after that date are not directly comparable’ – however, that doesn’t seem to have stopped either the Tories or, to some extent at least, the Labour government making precisely such comparisons.

    Not that that’s any kind of justification, as Tory spokesman Chris Grayling attempted on the Today programme this morning:

    I know there’s been a change; I also know that the Home Office has continued to use the same comparators. … As an opposition party, we don’t make the statistics. We can only use what the Home Office publishes.

    My point isn’t the party politics of the situation: it’s the reminder of the pitfalls of playing with data. The launch of data.gov.uk is rightly being hailed as a triumph: but it hands highly explosive material to eager amateurs. Some won’t notice the caveats; some won’t understand them; some may actively choose to ignore them. And some will say, ‘what does it matter, we’re all at it.’

    If statistics are kept to a small clique of experts, then it’s fine to tinker with the calculations – safe in the knowledge that all the users are expert enough to understand and factor in the changes. But stats aren’t kept to the cliques any more, if ever they really were – and data.gov.uk takes this to a whole new level.

    The decision to offer the data was absolutely right in my view: in time, it should be an antidote to this. But it will come under fire at some point: and we need to have a defence ready.

  • 2 Feb 2010
    technology

    WordPress in your pocket

    The trinity is complete: with the release of an officially-sponsored Android app, following in the footsteps of previous iPhone and BlackBerry releases, there’s now a WordPress client for the three biggest-hitting smartphone platforms. (Sorry Nokia.)

    It’s development like this which, in my mind, lifts WordPress above other similar platforms – and any bespoke CMS build. You’ve suddenly got remarkable power to publish to the world, in a free download which sits in your pocket until you need it, whenever and wherever that may be. It’s also nice to note how the app is based on a previous independent effort (wpToGo).

    After literally minutes playing with it, the most striking function of the new Android app is comment management – be it notification, moderation, or even the ability to reply instantly. In the right context, it could really ramp up the two-way communication around a given blog or site.

  • 27 Jan 2010
    e-government
    cabinetoffice, opensource, wordpress, writetoreply

    Government beefs up open source policy – a bit

    A bit out of the blue, this morning saw a revision of the UK government’s open source policy. And whilst it still doesn’t quite endorse the notion that open source solutions are fundamentally better solutions, it does ratchet up the expectations.

    Last year’s revision to the 2005 policy statement introduced a subtle – but, I thought, very important – ‘tiebreaker’ clause: ‘Where there is no significant overall cost difference between open and non-open source products, open source will be selected on the basis of its additional inherent flexibility.’ I felt it read ‘like a document which wanted to say more, but didn’t feel able to.’

    Well, in the intervening twelve months, the Cabinet Office appears to have grown a little in confidence. The 2009 policy included the following ‘Supplier Challenge’:

    Building on the actions above, Government Departments will challenge their suppliers to demonstrate that they have capability in open source and that open source products have been actively considered in whole or as part of the business solution which they are proposing. Where no overall open source solution is available suppliers will be expected to have considered the use of open source products within the overall solution to optimise the cost of ownership. Particular scrutiny will be directed where mature open source products exist and have already been used elsewhere in government. Suppliers putting forward non-open source products will be asked to provide evidence that they have carefully considered open source alternatives and to explain why they have been rejected.

    … to which has now been added:

    If they are unable to provide evidence of fair consideration of open source solutions, their bid will be deemed non-compliant with government policy and the proposal is likely to be automatically be delisted from the procurement.

    The only other significant change to the Action Plan itself is the introduction of a requirement for:

    Clear guidance that where public sector organisations have procured ‘perpetual licences’ from proprietary vendors, a shadow licence cost will need to be applied to the cost of the licences. Where an agreement has been reached on behalf of the Crown, this price will be applied as the shadow cost. Where no agreement has been reached on behalf of the Crown, the shadow cost will be the non-discounted list price of that product from the vendor.

    … but apart from that, and a few consequential tweaks here and there, it’s all more-or-less word-for-word identical to last year.

    So it’s still a good document, fundamentally pointing in the right direction. But it now comes with an explicit threat to suppliers that if they can’t demonstrate that open source can’t be at least part of their solution, their bid is ‘likely’ (although not perhaps guaranteed) to be binned. Presumably because that explicit threat proved itself to be required over the past 12 months.

    We’re a year down the line, and it would be nice if there weren’t quite so many statements in the future tense. It’s also a shame we don’t have some more inspiring examples to quote. But this revision hardens the policy in a potentially significant respect – and we should certainly give it a chance.

    However, I have a nagging feeling that at some point, we’re going to need a specific high-profile victory for Open Source, to give it real momentum in government. An order to replace a common proprietary product with an open-source equivalent. A department switching from Windows to Ubuntu? Replacing MS Office with OpenOffice? Neither of those seem likely.

    I suspect the only realistic win is the web browser – abandoning IE in favour of Firefox or Chrome/Chromium. And it’s not as if we don’t have good reason to do so.

    Oh, one more thing. It’s entirely to the Cabinet Office’s credit that they have proactively offered the policy up for comment, working with the WriteToReply guys. It’s WordPress-based, sitting on WriteToReply’s hosted platform.

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