I’ve just had the extraordinary experience of having my broadband forcibly downgraded. Until the end of last week, I was happily receiving 2.3Mbps through my generally trusty ISP. Suddenly, it dropped to a snail’s pace – I’m talking slower than dialup. I stuck it out as best I could, until this morning, when I reached for the national-rate helpline number. After a couple of calls, I’ve managed to get 1.1Mbps connectivity restored… but the guy on the helpline tells me that’s the maximum I can get. He didn’t seem convinced when I told him I’d had double that until last week. I’m promised a response within 96 hours. It had better be a restoration of what I had. In the meantime, beggars can’t be choosers. 1.1 meg it is. Zzz.