Gerry McGovern hits the nail square on the head this week. ‘For many websites, quality navigation is enough. In fact, search may be a negative… because it’s really hard to get search right… Having a search engine can also be used as an excuse not to organize content professionally.’
I’ve had similar arguments in the past – and for many people, including Gerry himself as he admits, search is one of those things you just need to have. I disagree. Search is just one navigation tool. It might be right for your website; it might not. There’s no such thing as a ‘given’.