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Simon Dickson's gov-tech blog, active 2005-14. Because permalinks.

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  • 6 Nov 2007
    e-government

    Online consultation isn't working

    Over to the FT for the awful truth. ‘Only 71 people have responded to a cross-Whitehall online consultation on the draft legislative programme.’ ‘Many of the 41 comments on the Cabinet Office website have little, if any, relevance to the proposed bills.’ ‘The Scottish Office website (sic – hastily deleted, I note) has received a total of “three substantive comments” on the draft programme.’ Whatever we’re doing, we simply aren’t doing it right.

    Response

    1. Shane McCracken
      6 Nov 2007

      That sort of online consultation doesn’t deserve more response. It is dull, doesn’t outline who will read the comments, doesn’t encourage conversation, doesn’t allow more than 1,000 characters. Perhaps we should be surprised it got 41 responses.

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