Australia wants Drupal-based gov-wide CMS

Canberra is planning on doing a GOVUK: developing a single ‘Whole-Of-Government Content Management System’ for Australia. And they’re very clear on what they want: ‘The solution must use Drupal open-source software‘.
Why Drupal? They’ve published a detailed report (PDF) on their decision. They had two key requirements: that it must be ‘truly Open Source’, and very much unlike GOVUK, that it ‘must not be a .NET or Ruby based solution’. Well well well.
There were 18 options on a long-list:
Australian Gov CMS longlist
which they assessed using various criteria, and came up with the following scores:
au-gov-CMS-assessment
The top three were then considered in more depth, with Drupal actually coming out third of the three in most cases, and its user experience coming in for particular criticism. But in the end they’ve opted for Drupal primarily, it seems, because of the availability of extension modules and (local) developer resource.
Obviously it’s more than a little disappointing to see WordPress ranking so low: but not entirely surprising. Nobody is currently tasked with representing the WordPress platform as, say, Acquia does for Drupal. (By the way – have a look at the list of open job vacancies at Acquia, including many in the UK. And compare that to the equivalent Automattic list. Quite a contrast in approaches.)
But it’s a victory for Open Source nonetheless – and an explicit recognition of the value of the sizeable community behind the Drupal platform. It’s exactly what I talked about in 2011, when I took GDS to task for building the GOVUK platform from scratch, ignoring the benefits (immediate and future) of working with an established external platform. And took a fair bit of flak for it.
It gets better: they’ve posted an explicit commitment to feed back into Drupal core. ‘It was unclear whether GovCMS intends to give back to the community,’ they admit: ‘it was always a clear intention of GovCMS to do this, we have made the statement more direct, and the Draft Deed of Standing Offer document clarifies this requirement further.’
If you fancy the work, tender responses need to be in by the end of the month.

Buzzfeed listicles have no place on GOVUK. Do I really need to write that?

Her Majesty’s Government has made occasional forays into the world of Buzzfeed. I thought the Foreign Office’s use of the platform to rebut claims by Russia Today was quite amusing, and entirely appropriate. A very serious message presented in an ultra digestible format.
Earlier this week, someone in UK central government (the Treasury?) put together a list of 12 things you could buy with the £1,400 that Scottish people are better off per capita by remaining in the UK… and posted it on Buzzfeed. Complete with photos of Lego scenes.
Now I have to say, I don’t feel at all comfortable with Whitehall, the Civil Service, the organs of state taking a position on the Scottish referendum like this.
I agree entirely with the assertion (posted on a gov.uk explanatory page) that ‘there is a demand for the provision of information which will enable voters to come to an informed decision’. If the conclusion arising from unbiased consideration is clearly in one direction rather than the other, they should say that.
But they should do so whilst standing clearly outside the fray. If the Yes campaign wins, Whitehall needs to negotiate a smooth exit from the Union, having been an active combatant on the opposite side. It means they would enter any such negotiations at an immediate and irretrievable disadvantage.
If they are going to take a stance, and campaign actively in its favour, they might as well articulate their conclusions in a digestible format (listicle), and post it in an appropriate place (Buzzfeed). Yes, it might create a few ripples in the Scottish media – and indeed it has: they probably wanted that anyway. But it’s easy to shrug off. Sure, it’s Buzzfeed. What do you expect?
But I think it’s a huge mistake to bring that into the universally acclaimed gov.uk site, as they have now done. Steph Gray describes it beautifully in a post on his Postbureaucrat blog.

Library content answers questions… It has credibility, and a certain longevity, if maintained appropriately. These days, GOV.UK is the natural home for most library content in central government.

Café content is what you create to get people talking. (It) needs to exist in the context of a solid strategy, and often will point people to your library content where they can find out more, sign up for something, join a campaign or give you their feedback.

Keep the library and the cafe distinct spaces, and find out how best to make them work together.

He also points to the deeply troubling ‘imaginable situation’ of the civil service being instructed to campaign for exit from the EU. And I now wish he hadn’t.