The buffalo story on PM

http://www.bbc.co.uk/blogs/pm/2008/02/repeatedly.shtml?ssorl=1203759040&ssols=13&ssoc=register#dnaacs

I had to log in and create a bbc account, but the post seems to be accepted quite quickly

Here

http://www.bbc.co.uk/blogs/bbcinternet/2007/11/18_months_of_blogs_part_2_1.html

Two minutes and counting and my green arrows are slowly moving across the screen ( no doubt to end in an error message ). No....I have an acceptance page at 0937

As Paul Canning says here,

http://www.bbc.co.uk/blogs/bbcinternet/2007/11/18_months_of_blogs_part_2_1.html

The service is poor

Alex

And I'm glad to hear that the comment upgrade is on its way ... because the current one feels like having a conversation while one party is on a mobile in a tunnel ... not terribly accessible!

Granted, the point about typing into a web form was exaggerated for effect. But it did genuinely surprise me that this wasn't happening already. We look to the Beeb for a technical lead, and it's a bit depressing if you're seeing the same senior management opt-outs that the rest of us suffer.

First up. Apologies for your poor experience with posting comments across our blogs. We are in the middle of upgrading and the first roll out across BBC blogs is next month. You and other users should see a much improved experience. The comments upgrade is already in place (although not the final version) over at http://www.bbc.co.uk/blogs/pm/.

Is it really so curious that the BBC employs someone who, as part of his duties, blogs about what we do ? We recognised that we could do better in listening and understanding what the UK development and web community were saying the BBC and our technology teams in particular and Nick's job is to help with this. Now i would say this wouldn't i because i hired him, but he's been an invaluable help in establishing processes to monitor feedback, escalate issues, and introduce some (many are more than experienced) of the senior FM&T into responding publically.

As for your suggestion that the team "can't type" or click a bold button, or don't have basic computing skills then of course thats not the case. Most of them have their own personal blogs (or have done) and Nick's job is just to make it easier and quicker. Also given they are writing about how they are running their bit of the BBC, then he uses his years of experience, and familiarity with the community, to give it a final review.

As for Ashley's computer skills then ask him. Now he was a programme r a very long time ago but i suspect that the lovely WYSWYG of MT3.2 or even MT 4.1 is not too much of a challenge.

Yet, these same bespokisms, together with the apparent high level of comment spam that they reject, seem to make the current implemenation unworkable - and serves the contributing audience badly.

Rumour was that a revised platform was due real soon ...