Simon Dickson has been blogging about online government, politics and WordPress since 2005. Some important people read it.

 
 
Friday 6 January 2006

BBC News and its uncut interviews

There's something very interesting happening with online video at the BBC News website. I've found two examples today of long, unedited interviews being posted as supporting material to the day's biggest stories.

How long? Well, a typical 'packaged' TV news report is somewhere between 90 and 120 seconds. The typical live interview with a guest is roughly four minutes. But today on the website, there's an interview with education secretary Ruth Kelly on school reform, clocking in at a big 5 minutes; and a chat with senior Liberal Democrat politician Vince Cable about Charles Kennedy's future, a whopping 7 minutes (and 3 seconds! woo!).

This is a brilliant development for news video - I'm only surprised it's taken so long. (Particularly since I talked about something similar when I worked at Sky News a good few years ago.)

The biggest difference between online and broadcast news is that online is driven by the user's choice, not an editor's. If I go to a news website, I click on the stories I want to read. If I watch a TV bulletin, I see the stories which an editor thinks I would or should be interested in.

Let's extrapolate for a moment. I go to the BBC News website, and I see a headline. If I click on it, that's a deliberate signal that I'm more than casually interested in the subject. If I then click on a 'video' link, and wait while it buffers etc, and watch the considerably less-than-HD quality pictures, I'm saying that I'm very interested in the subject. In which case, why not give me everything you've got?

This is a win-win situation. The interviewees can talk naturally, without worrying about placing 'soundbites'. The viewers get all the depth they could want. The journalists get to show off their interviewing technique.

And of course, the BBC doesn't have to worry about editing the footage afterwards. In these two examples, there's no attempt to make a 'properly produced' interview: no cut-away shots to the interviewer, no 'nodding dog' cuts to cover up an edit. There's actually something quite underground about pointing a static camera at an interviewee, and pressing 'record'.

Thursday 5 January 2006

Firefox as an operating system

Joe Wilcox's Microsoft Monitor weblog is always a good source of intelligent thought on our industry's dominant influence. Looking ahead to Google's big news on Friday, which now probably isn't a Google PC, Joe says of competition between MSFT and GOOG: 'Software is sticky. Right now, search is not... Stickiest software is the operating system, and that's Microsoft's Ace in the hole.'

He's right, up to a point. But I'm ever more impressed at the scope for Firefox, plus extensions, plus broadband, plus 'Web 2.0' projects to negate the need for an operating system (per se). I recently discovered Meebo, which gives you an Instant Messaging experience within your browser (and works remarkably well). I've used Writely when I haven't had a word processor handy. I store all my bookmarks at del.icio.us. We're all comfortable with email-over-the-web, via Gmail or Hotmail or whatever. Saving things to your hard disk just seems so old-school.

I'll tell you one thing that is sticky, though - password storage. The more Web 2.0 sites I sign up for, the more I'm accumulating usernames and passwords. Give me a rock-solid, reliable, trustworthy way to store those, and I suspect I'll be tied to your solution for life.

Wednesday 4 January 2006

links for 2006-01-04

  • Instant messaging in a browser context - absolutely fantastic, if you don't have access to IM software on a particular PC. Like, you know, if your employer expects you to do some work.
    (tags: web2.0)
Wednesday 4 January 2006

Scoble's full-feed RSS obsession

I never really understood Robert Scoble's obsession with RSS feeds providing the full text of the items they announced, rather than just a teaser. Rightly or wrongly, most websites - and by extension, most webmasters - are judged by their traffic numbers. And I can't see how anyone could argue that full-text feeds don't reduce through-traffic. I'm subscribed to several full-text feeds, and I almost never visit the mothership site.

Now that I'm using Bloglines to track my RSS feeds, particularly on a PDA, particularly using Microsoft's browser, I see his point. Good as the mobile Bloglines interface is, it's hopeless for hopping back and forward between pages - and there's always a risk that you inadvertently mark all posts as 'read' (as just happened).

Solution? Maybe a better mobile browser with tabs, although I couldn't get Minimo to work on my Windows Mobile 5 PDA, and Opera's WM5 version isn't available yet. Maybe a better Bloglines interface, but I can't think what they could do.

No, the only solution which could be executed instantly, albeit on a feed-by-feed basis, is to remove the need completely - by simply giving the full text up-front. It won't get you to your traffic target for the year, but it'll keep Scoble and other Blogliners happy. Me included. ;)

Tuesday 3 January 2006

links for 2006-01-03

Tuesday 3 January 2006

All news matters when it's local

I must confess, I didn't invest much emotion in the kidnapping of human rights activist Kate Burton and her parents. There's probably a reason why 'Bring Your Parents To Work Day' hasn't caught on in Gaza.

Suddenly, quite by chance, I discover that the family lives a couple of miles away from me. I pass the parents' home on a regular basis. Guess what - I'm a lot more interested now.

Thus far, personalised news works on a calculation of someone's predefined (or observed) interests. But how do you factor in the stories they aren't generally interested in? The closer the story, the more likely I am to care about it, no matter what the subject. I can see a time where all news stories are geocoded, with proximity given significant (if not the main) weighting in any 'news value' algorithm.

But as with true personalisation, only the biggest players - either huge monoliths like Reuters or the BBC; or huge networks of local media - will be able to offer the total coverage necessary to make this work. Every news story from everywhere, geocoded (and of course, subject-tagged) accordingly. An intimidating prospect.

Monday 2 January 2006

links for 2006-01-02

Monday 2 January 2006

Tony Blair: A Day In The Life

Well done Downing Street, for getting a government website piece among the day's Top Stories. Of course, the decision to launch the 'exclusive insight into PM's working life' on one of the year's quietest news days was not accidental.

Films have been a part of the Downing Street website for ages; and to be fair, they have tried some interesting new media experiments - such as the (admittedly short-lived) series of weekly MP3 'radio addresses', clearly modelled on the White House's example.

At just three and a half minutes, today's new movie hardly qualifies as a documentary. And indeed, if one were to be cynical, you could see it as a further example of Tony Blair favouring 'soft interviews' rather than hard news programmes. With the 'interviewer' never being seen or heard during the piece, Blair is effectively interviewing himself - it doesn't get any softer.

The camera-work is a little amateur in places, and the video quality is perhaps a little disappointing, encoded at a relatively low 200-odd kbps. But Blair always comes across exceptionally well in such relaxed settings - one flash of his teeth, or the odd cheeky remark, and we remember why we fell in love with him in the first place.

Why have they done this? At the very least, the URL will get some free TV advertising today: you can't miss the address superimposed on the broadcast-quality version of the film issued to the news channels. Traffic to pm.gov.uk has never been high: and if you trust Alexa's numbers, the trend over the last three years is consistently downwards. But this is easy enough to understand: despite the PM's public profile, his office doesn't deliver any actual services to ordinary people.

Sky's Glen Oglaza hits the nail on the head when he describes it as a 'party political broadcast': that's exactly what it looks like. But the BBC's Jo Coburn goes a step further, seeing it as an explicit Labour Party response to the plentiful good coverage of new Tory leader David Cameron. If they really believe that, they should be pushing it further: Downing Street's website cannot be used as a Labour communication channel.

Sunday 1 January 2006

IT: 'information technology' or 'ivory tower'?

You rarely hear the words 'government' and 'IT' without the word 'disaster'. On one hand, this isn't fair: successful projects just aren't newsworthy, and don't receive any coverage. But on the other, when millions of pounds are thrown at a project that just doesn't deliver, for whatever reason, it's absolutely fair to make a fuss about it.

For perfectly natural reasons, this makes the average IT middle-manager a cautious creature. Many of them are long-serving ex-programmers, from days long before email and the web arrived on the average office desktop. They probably have one eye at least on their retirement, and don't want to do anything to put their pension at risk. Doing nothing - including preventing others doing anything - has much less (direct) risk than actually doing something, especially if your retirement date is fast approaching.

(more...)

Saturday 31 December 2005

links for 2005-12-31

  • A curious story, this one, since it's impossible to justify public sector spending without evidence of Value For Money - which in website terms, means traffic. The internet director's comment - 'No one even knew it was happening' - really isn't smart.
    (tags: ephemeral)