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	<title>Puffbox.com &#187; realhelpnow</title>
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		<title>Real Help Now: a national picture</title>
		<link>http://puffbox.com/2009/02/23/real-help-now-a-national-picture/</link>
		<comments>http://puffbox.com/2009/02/23/real-help-now-a-national-picture/#comments</comments>
		<pubDate>Mon, 23 Feb 2009 10:07:26 +0000</pubDate>
		<dc:creator>Simon</dc:creator>
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		<description><![CDATA[For the last couple of weeks, I've been working with the Downing Street team to put together Real Help Now -  a fairly modest website, for now anyway, to introduce and demonstrate the practical help available to families and businesses during the recession. Fundamentally, in this initial build, it's a news aggregation site - pulling [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignnone size-full wp-image-742" title="Real Help Now" src="http://p2010.puffbox.co.uk/wp-content/uploads/2009/02/realhelp.jpg" alt="Real Help Now" width="500" height="250" /></p>
<p>For the last couple of weeks, I've been working with the Downing Street team to put together <a href="http://www.realhelpnow.gov.uk/">Real Help Now</a> -  a fairly modest website, for now anyway, to introduce and demonstrate the practical help available to families and businesses during the recession.</p>
<p>Fundamentally, in this initial build, it's a news aggregation site - pulling together material not just from national sources, but regional and local too. The aim is to complement the citizen- and business-facing stuff, at <a href="http://www.direct.gov.uk/en/campaigns/RealHelpNow/">Directgov</a> and <a href="http://www.businesslink.gov.uk/realhelp/">BusinessLink</a> respectively, by showing what's actually happening on the ground, well away from Whitehall and the City.</p>
<p><em>What CMS are we using?</em> Brace yourself - for once, it's not WordPress. Not yet.</p>
<p>The news content is being managed through a <a href="http://delicious.com/realhelpnow">Delicious account</a>. When we spot a new item of interest, we tag it with the relevant region; then, when you click a region on the map, we call the relevant RSS feed in (via Google's excellent feed API). The feeds give us everything we need; the Delicious tagging tools are excellent; and, of course, it also means Delicious users can interact directly with the account, if they so desire. The 'latest video' box works off RSS feeds too: we're aggregating YouTube feeds from several government accounts, plus relevant material from Downing Street's <a href="http://www.number10.gov.uk/number-10-tv">Number10TV</a> (which uses Brightcove).</p>
<p>I could bang on about the intricacy of the HTML layering, or the gorgeous JQuery fades on the video box; but you may as well <a href="http://www.realhelpnow.gov.uk">have a look for yourselves</a>. My only disappointment comes from the animation effects I had to ditch late on, when I couldn't make them work satisfactorily in IE6. (The majority getting a lesser service due to the minority's refusal to make a free upgrade? - discuss.)</p>
<p>We aren't making any great claims for this site: it is what it is, a pretty front end, courtesy of regular collaborator <a href="http://www.harrisment.co.uk">Jonathan Harris</a>, pointing to other people's material, plus a (first person) message from the Prime Minister. But if it can establish itself, there's naturally plenty of scope to extend and expand into something more communicative and interactive.</p>
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